Delivery and returns

Bucharest, May 2018

1. Delivery

1.1 The cost for all orders within Romania is approximately 4 euros (19 lei).

1.2 The cost for international shipping is 18 Euros.

1.3 After your payment is received we will send you a confirmation e-mail and ship your package within 5-7 working days. All packages will be send using our express national postal service, by registered mail. The international shipping period is approximately 2-7 days for Europe and 12-14 days for the rest of the world (with a Track & Trace service).

1.4 Even it does not happen often packages are occasionally delayed by customs. This is out of our control and we kindly recommend that you take in consideration this aspect. 

1.5 Customers outside EU are responsible for all custom fees and taxes if there are any

1.6 We pack your parcel with great care. At the moment the parcel reaches you, please check that your order has arrived undamaged. If this is not the case, you should NOT accept the delivery, and give it back to the carrier. In that case, the damage is caused during transport and the carrier will make a note of this. Make sure this is done and that you get a copy.

2. Returns

2.1 If the product doesn’t meet your expectations you can return it within 14 days. Before return always send a mail to Returns are at one’s own expense. The product should be in the original state and returned in the original package. Atribut has the right to refuse a return delivery if the product has been used or damaged by return transport as a result of unappropriated handling. Refund of payments will be made on your account after the product has been received by us. Returns after 14 days will not be accepted.