Bucharest, May 2018

TERMS AND CONDITIONS

GENERAL

www.1statribut.com (called “www.1statribut.com” or “we”) is the property of DFS Algoritm Creativ SRL, 1A Aleea Dealul Macinului St, Bl 452, sc 4, ap 151, District 6, Bucharest, Romania, under no. J40/6802/2012, VAT Number RO 30311254, e-mail address: contact@1statribut.com, phone: +40 727 770 234.

To buy from 1statribut.com, you must fill in your details onto our website.

Access and use of this website and the products and services available through this website (the "services") are subject to the following terms and conditions ("T&C"). By using the services, you are agreeing to all the T&C, as we may update or modify the T&C from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions. Placing orders on this website means your acceptance of the T&C.

PAYMENT

The payment of your orders will be made by your choice. You can pay through card, Paypal or cash on delivery (only for Romania). Also, you can pay and pick-up your order from our studio in Bucharest, 14 Calea Giulesti, 1stfloor.

SHIPPING AND DELIVERY

Shipping for Romania costs 19 lei, with Urgent Cargus.

We ship internationally with Express Mail Service.

Please consider that it takes between 5 and 7 working days for us to create your handbag from the day it was ordered (except weekends and National Holidays). 

The shipping takes between 2 to 7 days in Europe, and up to 14 days in the rest of the World, depending on your country.

The package will be brought to your door. Only in case the courier doesn’t find you at the address indicated, you will receive a notice, and you will have to pick up the package from the Post Office.

 

CUSTOMS & DUTY

Please note that all shipments outside the EU may be subject to import duties and taxes, which are imposed once a shipment reaches your country. Therefore, additional charges for customs must be borne to you.

 

RETURN POLICY

Items purchased on http://www.1statribut.com/ are subject to return policy within maximum 14 days since the order has been received. For the return to be processed, please contact us via e-mail and we will gladly send you the return form. All orders should be returned using the original packing, return form and the invoice included. The return shipping will be at your cost. We recommend that you retain the proof of return shipping.

After you received your order, you also have the possibility to exchange it with another product in our shop (i.e. another color, another model, etc.). All exchanges to your order should be requested via e-mail at contact@1statribut.com.

Please return the products in the original package along with the completed return form.

No refund will be taken into consideration if the return instructions are not strictly respected. The original shipping fee is not refundable. 

In case the product has any deterioration other than the manufacturing defects (if any), Atribut has the exclusive right to decide refund accordingly.                   

In case of a valid return, your account will be credited within 14 days from the receiving of the returned products, or we can exchange the product after your confirmation.

 

PRICE POLICY

The prices don’t include delivery costs.

SECURE PAYMENT

This site uses the industry standard encryption software Secure Socket Layer (SSL) to enable secure transmission of data. The URL in your browser will change to "HTTPS" instead of "HTTP" when this security feature is invoked. Your browser may also display a lock or key symbol on its task bar to indicate invoked secure transmission. If these indicators are not present, information may be susceptible to interception by other parties. Most Internet e-mail communication is not considered secure. If you are communicating sensitive information, consider sending it in by postal mail or contacting us by phone.

1. We use an SSL (Secure Sockets Layer) link so that the data you enter is encrypted when sent over the communications link.

PRIVACY POLICY

This Privacy Policy tells you how we collect personal and other information from you and how we use and protect it. DFS Algoritm Creativ SRL, the owner of www.1statribut.com, guarantees the confidentiality of your personal data and will retain and use your personal data only for processing the orders, for legal reasons and for its own marketing purposes. 

Users who provide personal data to DFS Algoritm Creativ SRL, by visiting the website www.1statribut.com, benefit from all the rights and obligations, as follows:

-the right to information

-the right of access to data

-the right to interfere with data

-the right of opposition

-the right not to be subject to an individual decision taken on the basis of an automatic processing

-the right to appeal to justice

DFS Algoritm Creativ SRL does not encourage spam, and undertakes not to pass on the personal data of its users to third parties and also does not offer, sell or exchange emails with other individuals, businesses.

All data (name, surname, mailing address, email, phone number) obtained through the www.1statribut.com website is collected only with the consent of its users and will be used for communication with them, sending orders or for informing about the site's operation, offers and promotions available.

Data processing is done in its own system by connecting it to services contracted for: online payment (Netopia) and for the delivery of products (Romanian Postal Service, Urgent Cargus). This companies will have access to your personal data to perform their functions, but may not use the information for any other purposes. In such cases, we will have a nondisclosure agreement with the service provider to ensure your contact information is protected and is not misused. 

Any user of the site may opt to delete his email address from the website database by writing a request to the email address: contact@1statribut.com.

In case you want to rectify, update, block or delete incomplete or inaccurate data, please send us a written request at the following email address: contact@1statribut.com.

Use of cookies

Cookies are small data files that allow us to recognize you each time you visit our website. By doing this, we can monitor traffic through the website and make the website more user-friendly. We also collect, with either cookies or weblogs, users' IP addresses and log in times that are identified by individual users. No personally identifiable information is ever stored within the cookie.

An IP (Internet Protocol) address is a number that is assigned to your computer when you use the Internet. Your IP address does not contain any personally identifiable information about you. We collect IP addresses for the purposes of system administration, to report aggregate information to our management, and to ensure the validity of an "opt-in" request (i.e., the consumer's consent to receive the requested information).

You always have the option to disable cookies while registering or in some other way interacting with our website. The only information we maintain in our database is the information you supplied when filling out the registration form.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 

Update your Personal Information

We will need your assistance to ensure that the personal information you have provided is correct and updated.

If you wish to correct and update any of your personal information, you may do so by contacting us at: contact@1statribut.com.

If you want to delete your registration, you may do so by contacting us at: contact@1statribut.com. Upon deletion of your registration, we will not keep any personal records concerning you except as required by law.

Security

Your personally identifying information is protected in a secure database and by passwords. While no security system is fail-safe, we will take reasonable measures to ensure that our network and database are secure.



COMPLAINTS

For any complaints, please contact us at contact@1statribut.com or by telephone no. +40 727.770.234. We assure you that we will do our best to solve your complaints in the shortest time possible.